The upgrade will result in the following:
• USD Nostro Foreign Currency Account (FCA) numbers will change with effect from Monday 15 July 2019. The Bank will advise on the new USD Nostro Foreign Currency Account (FCA) numbers by SMS for Individual account holders and email for Corporate account holders.
• Transfers made using old USD Nostro Foreign Currency Account (FCA) numbers will be honoured until 31 July 2019.
• Internet Banking user ID and passwords for both USD Nostro Foreign Currency Accounts (FCA) and RTGS accounts will remain unchanged.
• RTGS account numbers will remain unchanged.
• RTGS account statements and SMS alerts will reflect the currency code ZVVL.
Below is a list of services that will be available and unavailable during upgrade period.
SERVICE AVAILABILITY STATUS
Available services
Point of Sale (ZIMSWITCH and VISA)
NMBMobile including ZIPIT
Ecocash Banking Services
ATM Services
Card-based withdrawals and deposits in branch
Unavailable services
SMS Alert Service
Internet Banking
Paper-based internal funds transfer
Cash payments for DSTV subscriptions
